In compliance with the provisions of the Federal Law on Protection of Personal Data Held by Private Parties (hereinafter the “Law”), the Regulations of the Federal Law on Protection of Personal Data Held by Private Parties (hereinafter the ” Regulations ”) and the Guidelines of the Privacy Notice published in the Official Gazette of the Federation on January 17, 2013 (hereinafter the“ Guidelines ”) and other applicable provisions, American Postal Center, (hereinafter“ American Postal Center “) wishes to inform the User of the domains or websites www.americanpostalcenter.com (hereinafter the” User “) and for the people who contract the services of the American Postal Center (consequently referred to as” Clients “), its Privacy Notice regarding the treatment and protection of personal data of those people who voluntarily communicate, including but not limited to, via email, tel Epsonically or any other electronic, oral or written means with the American Postal Center, fill out forms in which personal data is collected or entered and / or the website mentioned here, if this implies the communication of your personal data.
American Postal Center identifies the address located at 501 N Bridge St, Hidalgo, TX 78557, Telephone: 1 (956) 843-9292.
Pursuant to article 3 (three) of the Federal Law on the protection of personal data held by individuals, the following definitions shall apply:
- Privacy notice: Physical document, electronic or in any other format generated by the person responsible that is made available to the owner, prior to the processing of their personal data, in accordance with article 15 (fifteen) of this law.
- Databases: The ordered set of personal data concerning an identified or identifiable person.
- Blocking: The identification and conservation of personal data once the purpose for which they were collected has been fulfilled, with the sole purpose of determining possible responsibilities in relation to their treatment, until the legal or contractual limitation period thereof. During this period, personal data may not be processed and once it has elapsed, it will be canceled in the corresponding database.
- Consent: Manifestation of the will of the owner of the data by means of which the treatment will be carried out.
- Personal data: Any information concerning an identified or identifiable natural person.
- Sensitive personal data: Those personal data that affect the most intimate sphere of its owner, or whose improper use may give rise to discrimination or entail a serious risk for it. In particular, those who may reveal aspects such as racial or ethnic origin, present and future health status, genetic information, religious, philosophical and moral beliefs, union affiliation, political opinions, sexual preference are considered sensitive.
- Days: Business days.
- Dissociation: The procedure by which personal data cannot be associated with the owner or allow, due to its structure, content or degree of disaggregation, its identification.
- Manager: the natural or legal person who alone or jointly with others processes personal data on behalf of the person responsible.
- Source of public access: Those databases whose consultation can be made by any person, with no other requirement than, where appropriate, the payment of a consideration, in accordance with the provisions of the regulations of this law.
- Institute: Federal Institute for Access to Information and Data Protection, referred to in the Federal Law on Transparency and Access to Government Public Information.
- Law: Federal law on the protection of personal data held by individuals.
- Regulation: The regulation of the Federal Law on the protection of personal data held by individuals.
- Responsible: private natural or legal person who decides on the processing of personal data.
- Secretary: Secretary of economy.
- Third: The natural or moral person, national or foreign, other than the owner or the person responsible for the data.
- Owner: The natural person or who corresponds the personal data.
- Treatment: The obtaining, use, disclosure or storage of personal data by any means. The use includes any action of access, management, use, transfer or disposition of personal data.
- Transfer: All data communication made to a person other than the person responsible or in charge of the treatment.
For all purposes related to this Privacy Notice, American Postal Center makes this Privacy Notice available to the User, under the following terms:
I. PURPOSE OF THE PROCESSING OF YOUR PERSONAL DATA. – The personal information provided by the User will be used only for:
- Internal customer administration activities;
- To form the client’s file;
- for identification purposes for the service provided and;
- To be used as the origin and / or destination address of the parcel services contracted through the American Postal Center website. These data are essential for internal control and for the provision of services.
- Provide the requested services.
- Communicate about changes in them.
- Address complaints, suggestions and requests derived from the contracted services.
- Verify the existence of coverage in your home.
- Billing and collection of contracted services.
- Evaluate the quality of the service we provide, to fulfill the obligations we have contracted with you.
- Contact you and your contacts and / or references to follow up on any issue related to the services or for these purposes.
Likewise, your personal data may be used for the following secondary activities:
- For marketing purposes;
- Advertising purposes; and/or
- Commercial prospecting, the foregoing in order to offer you various services provided by third parties.
- Notify you about new services or products that are related to those already contracted or acquired.
- Carry out studies on consumer and market habits.
If you do not agree with the secondary purposes, you may express your refusal by following the mechanism provided in section “VII” of this Notice. It should be noted that, in the event of updating the aforementioned assumption, American Postal Center will not be able to provide the services it provides correctly and it will not be responsible for such situation.
II. PERSONAL DATA REQUESTED. – For the purposes of this Privacy Notice, personal data will be understood as any information that is collected concerning identified or identifiable individuals or companies; and by User, to any identified or identifiable natural or moral person who communicates their personal data through the website mentioned here, which may include but is not limited to:
- Email;
- Completion of forms by which personal data is collected on the website;
- Personally when going to the company;
- Creation of a User Account on the American Postal Center website, and;
- In general, the use of any present service on the website that involves the communication of your personal data.
The personal data that American Postal Center will collect from the User and its Clients are:
- Sender’s first and last name.
- Sender’s full address.
- Sender’s email.
- Recipient’s name and surname.
- Recipient’s full address.
- Recipient’s email.
- Tax data of the contractor.
III. ON SOCIAL NETWORKS. – American Postal Center makes the User aware that it is present on social networks, such as Facebook, Instagram, Twitter, without limitation. The treatment of the User data that become followers of the official pages of the American Postal Center will be governed by the conditions set forth in the terms and conditions of the corresponding social network by virtue of any data that the social network requires being collected is Responsibility of this and not of the American Postal Center, therefore it is recommended to access the privacy policy and conditions of use of the aforementioned pages or, where appropriate, of the social network itself, in order to know the information derived from the treatment of personal data and especially the conditions and purposes for which the data that is part of the User’s profile will be used.
IV. SECURITY OF PERSONAL DATA. – The User’s personal data will be protected based on the principles of lawfulness, consent, information, quality, purpose, loyalty, proportionality and responsibility, which are enshrined in the Law.
V. TRANSFER OF DATA. – American Postal Center may not transfer the personal information collected, except when: a) it is requested by government agencies, b) it is requested by banking or credit institutions, to make payments and transfers, and c) when it is required to execute the contracted services or unless you have given your explicit consent. For example, if you request the acquisition of services and / or products by third parties through the American Postal Center website in which it is necessary to transfer personal data, in which case the User and / or Client must consult directly with the third your privacy notice.
VI. CHANGES OR MODIFICATIONS TO THE NOTICE. – American Postal Center reserves the right to modify this Notice, so it is your knowledge that any change or modification to the content of this will be published, generally on the website www.americanpostalcenter.com and/or by sending email to the holders of personal data.
VII. MEANS AND PROCEDURE TO EXERCISE ARCO RIGHTS AND / OR REVOCATION OF CONSENT FOR THE PROCESSING OF PERSONAL DATA: In accordance with the provisions of the Law in its article 6 (sixth), the User may access, rectify and cancel their personal data as well as oppose to the disclosure of the same through the procedures that the American Postal Center has implemented through its Support Area. The User and / or Client may request the format to access, rectify, cancel and oppose their disclosure. Likewise, you will have a period of 5 days to express your refusal to process your personal data for secondary activities. For more information on how to exercise your Rights of Access, Rectification, Cancellation and Opposition (ARCO Rights), oppose the disclosure of your data, revoke your consent or express refusal to treat them, you must contact us by sending a email to soporte@americanpostalcenter.com In the above cases, the following must be indicated in accordance with article 29 (Twenty-nine) of the Law in question:
- The name of the owner and address or other means to communicate the response to your request;
- The documents that prove the identity or, where appropriate, the legal representation of the owner.
- The clear and precise description of the personal data with respect to which one seeks to exercise any of the aforementioned rights and,
- Any other element or document that facilitates the location of personal data.
For this, it must prove its personality with which it supports the ownership of which must also present the official identification in digital (legible).
In case the information provided in the form is erroneous or insufficient, or the corresponding accreditation documents are not accompanied. American Postal Center, within 10 (ten) business days of receipt of the request, may require you to provide the elements or documents necessary to process it. You will have 10 (ten) business days to meet the request, counted from the day after you receive it. If no response is given within this period, the corresponding request will be considered as not filed.
American Postal Center will notify you of the determination made within a maximum period of 20 (twenty) business days from the date the request was received, so that, if appropriate, it becomes effective within 15 (fifteen) business days after the response is communicated. The answer will be given electronically to the email address specified in the form.
VIII. DATA PROCESSING WITHOUT CONSENT. – Consent will not be necessary for the processing of personal data in accordance with article 10 (tenth) of the law, in the following cases:
- Be provided for in a law.
- The data appears in sources of public access.
- Personal data undergo a prior decoupling procedure.
- Have the purpose of fulfilling obligations derived from a legal relationship between the owner and the person responsible.
- There is an emergency situation that could potentially harm an individual to him or her property.
- Are essential for medical care, prevention, diagnosis, the provision of health care, medical treatments or the management of health services, as long as the holder is not in a position to grant consent, in the terms established by the general health law and other applicable legal provisions and that said data processing is carried out by a person subject to professional secrecy or equivalent obligation or,
- Resolution of the competent authority is issued.
IX. OPTIONS AND MEANS TO LIMIT THE USE OR DISCLOSURE OF YOUR PERSONAL DATA. –
You may limit the use or disclosure of your personal data by sending your request to the email support@americanpostalcenter.com.
The requirements to prove your identity, as well as the procedure to meet your request will be governed by the same criteria indicated in the previous section.
In the event that your request is appropriate, americanpostalcenter.com will register you in the americanpostalcenter.com own exclusion list in order to stop you from receiving our promotions. Notifications regarding changes in costs or services are not considered in the exclusion lists as they are an obligation of americanpostalcenter.com before the Federal Consumer Prosecutor.
X. USE OF COOKIES.-
Americanpostalcenter.com uses various technologies to improve the efficiency of its websites, including your experience when browsing those sites. These technologies include the use of cookies. Cookies are small amounts of information that are stored in the browser used by each user so that the server remembers certain information that can later be used. This information allows you to identify and save your personal preferences to provide you with a better browsing experience. We remind you that you can disable or adjust the use of cookies by following the procedures of the internet browser you use.
XI. MEANS OF COMMUNICATING CHANGES TO THE PRIVACY NOTICE.-
Americanpostalcenter.com reserves the right, in its sole discretion, to change, modify, add or delete parts of this Privacy Notice at any time. In such case, americanpostalcenter.com will publish said modifications on the website www.americanpostalcenter.com where the date of the latest version of the notice will be indicated. We recommend that you periodically visit this page in order to find out if any changes occur to the present.